Shipping Policy
We’re so excited for you to receive your Emory & Hope order! Below you’ll find information about order processing, shipping, delivery, and tracking.
Processing Time
Orders are typically processed within 1–3 business days.
During product launches, sales, holidays, or other high-volume periods, please allow an additional 1–2 business days for processing.
Processing time is separate from the estimated shipping time provided by the carrier.
Shipping Rates & Delivery Times
Standard Shipping: Estimated delivery within 3–7 business days after your order has been processed and shipped.
Standard shipping is $6.95, or free on qualifying orders over $50.
Delivery estimates are provided by the shipping carrier and are not guaranteed. Delays caused by weather, carrier disruptions, holidays, or other circumstances outside of our control may occur.
Where We Ship
We currently ship to addresses within the United States.
International shipping is not currently available, but we hope to offer it in the future.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow time for the carrier to scan and update your tracking information after your shipping label has been created.
Shipping Delays
Once an order has been transferred to the shipping carrier, delivery times are outside of Emory & Hope’s direct control.
If your tracking information shows an unusual delay or your package has not arrived within the expected delivery window, please contact us and we’ll be happy to help however we can.
Questions About Your Order
If you have questions about shipping or an existing order, please contact us at:
Emory & Hope LLC
hello@emoryandhope.com
